Getting support

When something goes wrong and you would like to get help, please send an e-mail to SCM Support and include the following information:

  • The ADF version.
  • Information about environment variables. To obtain it, you can do the following
    (on Windows 2000, on other systems it should be similar):
    • Click "Start" menu and select "Run".
    • Type msinfo32 (msinfo on Windows 98) and press Enter.
    • System Information utility will start. Unfold the "Software Environment" item in the left window.
    • Right-click on the "Environment Variables" and select "Save as Text File".
      Enter a file name. Click Save.
    • Attach the file to the support request.
  • Content of the file specified in the SCMLICENSE environment variable.
  • Description of the problem and the sequence of actions to reproduce it.

 

Copyright      Terms of Use      Privacy Policy
Search:
Home
About
News
Sitemap
Contact
Why ADF?
Brochure
Demos
Trial Version
How to buy
Downloads
FAQ
Newsletters
Documentation
Community