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Getting support
When something goes wrong and you would like to get help,
please send an e-mail to SCM Support and include the following information:
- The ADF version.
- Information about environment variables. To obtain it, you can do the following
(on Windows 2000, on other systems it should be similar):
- Click "Start" menu and select "Run".
- Type msinfo32 (msinfo on Windows 98) and press
Enter.
- System Information utility will start. Unfold the
"Software Environment" item in the left window.
- Right-click on the "Environment Variables" and select "Save as Text File".
Enter a file name. Click Save.
- Attach the file to the support request.
- Content of the file specified in the SCMLICENSE environment variable.
- Description of the problem and the sequence of actions to reproduce it.
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